Do you have any questions?
Who is the Duni Group?
We are the Duni Group. We have made a name for ourselves as one of the leading suppliers of sustainable and innovative concepts for the table setting and take-away sector. High-quality and environmentally sustainable products such as napkins, tablecloths and candles, as well as packaging and packaging systems for the take-away sector are our "daily bread".
Founded in 1949, we have grown into an international company known for our expertise in materials and design. Once known as a Swedish manufacturer of paper cups and napkins, we are now a market-leading supplier of innovative, sustainable products for table settings and takeaway meals.
Which brands are part of the Duni Group?
Our brand portfolio includes the brands "DUNI", "BioPak" and "Paper + Design".
With a focus on gastronomy, hotels, catering and care homes, the DUNI brand offers innovative and sustainable concepts and designs from tablecloths, napkins and glasses to candles, lighting and LED offerings.
Under the motto "Goodfoodmood", DUNI also addresses the end consumer when shopping in food retail stores with selected, sustainable and innovative tabletop products. The inspiring DUNI tab-top goods are popular decorations when it comes to grilling, celebrating and cooking among friends at home.
With the BioPak brand, the Duni Group serves the growing demand for sustainable disposable packaging made from rapidly renewable, plant-based or recycled or recyclable raw materials for flexible to-go enjoyment.
With eye-catching napkins, colorfully printed handkerchiefs or cheeky toilet paper from Paper+Design, good moods move into the home. At Paper+Design, innovation is not only reflected in the product range and manufacturing processes, but also in environmental protection and quality management.
How is Duni positioned internationally?
Internationality is in our DNA. Our headquarters are in Malmö, Sweden, and production facilities are located in Sweden, Germany, Poland, Thailand and New Zealand.
What is Duni's position on sustainability?
We want to be the most sustainable supplier of environmentally friendly disposable products and have set ourselves the goal of having achieved a full circular economy by 2030.We are passionate about leading our industry into a world where we give more than we take.
With the corporate target within the Decade of Action to be carbon neutral as a company by 2030, Duni Group aims to exemplify an innovative form of economic, environmental and social alignment across industries and passionately create atmospheric, safe and practical solutions for all people who value good food, togetherness and ambience in harmony with the environment and sustainability. This intention is supported by all Duni employees in order to transport it competently and safely into the industry and markets.
You can learn more about this on our sustainability page.
Where does Duni produce its products?
We produce our high-quality disposable products in Sweden, Germany, Poland, Thailand and New Zealand.
Lighting: LED & Candles
What are LED candles?
LED candles are a modern alternative to real wax candles. They imitate candlelight in a safe and energy-efficient way.
What do I save with LED candles?
LED candles are a cost-effective alternative to tea lights that pay for themselves quickly. Calculate your personal savings potential if you use the LED sets instead of tea lights (incl. purchase costs). For this purpose, we provide you with an LED calculator on this page.
Why should I buy LED candles?
The advantages of LED candles are obvious: they are energy-efficient, offer safe operation and can hardly be distinguished from real wax candles due to the flickering typical of candles. Another advantage is the practical and time-saving handling, because they can be switched on simply by pressing a button or timer.
What LED holders are available?
Our holders are specially designed for our range of LED lamps. We have a variety of different LED holders in our portfolio - both for indoor and outdoor use. You can decide for yourself whether you prefer more indirect light or direct light. Take a look around here.
Which color variants can I set?
Duni Mini Lamps have a wide color spectrum. Almost all colors of the rainbow provide great lighting mood. From red to green, yellow, blue, orange, pink and classic white. Choose one of 12 colors and make not only the eyes of your guests shine.
Our set LED plug prepare you in the color Warm White or in Multicolor a luminous pleasure.
Our LED Moving Flame set features a candle-like flickering flame and a beautiful warm white color.
How long does an LED lamp last?
The service life of a Duni LED lamp can vary depending on the model and use. In general, however, Duni LED lamps are known and appreciated for their long service life. This long life is due to the energy-efficient nature of LED technology, which generates less heat and consumes less energy than traditional incandescent bulbs. In addition, Duni LED bulbs are made from high quality materials and are designed to withstand regular use and wear and tear in the catering industry, providing reliable and long-lasting performance.
How do I dispose of an LED candle?
LED illuminants are fortunately very durable. Despite their long service life, LEDs may eventually cease to function or lose their functionality due to damage. Unserviceable LEDs should not be disposed of with the usual household waste, but should be taken to a suitable collection point for electronic waste.
Are Duni candles self-extinguishing?
Yes, Duni candles are self-extinguishing. This means that the flame extinguishes itself once it reaches a certain point, without the need for external intervention. This is a safety feature that prevents the candle from burning too long and potentially causing a fire. Duni candles are made from high quality materials and are designed to burn evenly and cleanly without producing smoke or soot. This makes them suitable for any occasion and any environment. Whether you want to create a romantic ambience at home or decorate a special gastronomic event.
Are Duni LEDs battery powered?
No, they contain a rechargeable battery, so no batteries need to be changed cumbersome with our LEDs. Instead, simply charge the lights using the charging station.
Can I get a replacement remote control for the LED candles?
You have misplaced or lost your remote control for controlling the LEDs? This does not mean that your lamps become unusable. Here you can get a replacement remote control.
What material are Duni napkins made of?
Our Duni napkins are durable and versatile paper napkins designed for single use.
What are the different material qualities?
Depending on the requirement and occasion, Duni offers different material qualities:
- Classic (exclusive tissue for everyday use in an elegantly embossed look in 40 x 40).
- Tissue (the functional choice in 3, 2 or 1-ply)
Dunisoft (a wonderfully soft napkin made with an innovative process that uses air instead of water)
- Bio Dunisoft (a napkin in which the binder (adhesive) is made from corn, lemon peel and other food waste)
Dunilin (a napkin with the ultimate linen look and feel that is softer, heavily embossed and absorbent. EIne economical and easy to clean alternative to a traditional cloth napkin).
- Duni Elegange (The fabric-like napkin with a difference. A revolutionary material with an elegant look and feel that is sophisticated, eye-catching and dazzling).
Are there napkins and tablecloths from Duni that feel like fabric?
They do exist: there are already paper-based materials that have a quality similar to that of fabric. With products made of EVOLIN®, DUNICEL® and DUNISILK®, you can count on high quality and cleanliness.
Which products should not be missing on a set table?
A set table consists of so much more than just cutlery and plates. For a special feel-good mood and depending on the occasion, napkins, lighting, tablecloth or placemats should not be missing.
What is the advantage of disposable napkins and table runners?
Disposable napkins and table runners score points for a variety of advantages:
- After use, they are disposed of, eliminating the need to wash and iron linens. This saves time, money and personnel.
- they come in countless colors and designs, so they can always be decorated to match the exact occasion, season or time of year
- they can be quickly covered and uncovered without the need for tedious smoothing and pulling
- they can be printed individually and are a cost-effective advertising medium
- they are particularly hygienic thanks to their single use. paper products are smooth and have no pores, which prevents germs and bacteria from sticking to them
- with disposable tablecloth products, even large events can be easily covered, as they are also inexpensive in large quantities
- when not in use, they can be stored in a space-saving way
- paper tablecloths and napkins are usually cheaper than fabric products
- if you choose napkins made from renewable raw materials and look out for seals such as FSC, the environment will also be happy.
Where can I get an overview of the entire range?
With such a large assortment, it is not easy to keep track of everything. It's best to take a look at our current catalogs or visit our online shop.
Are Duni napkins also suitable for crafts and creative work?
Due to the high quality materials and creative designs, our napkins are also great for crafts and creative work.
What is the ink used to print the napkins and tablecloths?
To protect the environment, we use only water-based paints.
What actually are "napkin pockets" and what are they suitable for?
Cutlery and napkin bags are the epitome of practical and hygienic table decoration and true quick-change artists. In a way, they have a 2-in-1 function. On the one hand, they offer space for fork, knife, spoon and on the other hand, when unfolded, they function as a mouth wiper.
Does Duni have products in the range that make setting the table easier?
We do everything we can to help caterers shorten their handling times and make them more time-efficient. This is helped, for example, by cutlery and napkin pockets or LED lamps that can be switched on at the touch of a button. Placemats also protect against soiling and are quickly set and changed.
Can I get samples of your table top products?
We are happy to provide interested restaurateurs with sample boxes for testing, viewing and touching. Please feel free to contact us at email@example.com. Our newsletter regularly invites them to request sample boxes. If you are not yet a subscriber, you can sign up here.
Are Duni napkins sustainable?
Yes, our Duni napkins are sustainable because they are made from environmentally friendly materials. They are made from FSC certified pulp, which means that wood used to make the napkins comes from responsibly managed forests. In addition, the napkins are compostable, which means that they can be naturally degraded. Overall, Duni napkins are a great choice for anyone looking for a sustainable option for their tableware.
Packaging & To Go
What is disposable tableware and why should I use it at all?
Disposable tableware is - as the name suggests - tableware that is designed for single use. After use, forks, knives, plates and the like are disposed of and not washed. Disposable tableware has become indispensable, especially in the takeaway and to-go sectors.
How can I recognize sustainable disposable tableware & cutlery?
To identify sustainable disposable tableware, you should look at a few important things. First, pay attention to the material. Sustainable products are often made from renewable resources like bamboo, sugar cane or plant-based plastics. Look for certifications like those from the Forest Stewardship Council (FSC) to ensure the product is truly sustainable. Also, look for additional eco-friendly features like compostability or recyclability. Finally, pay attention to the production process: Sustainable products often have a lower carbon footprint and use less water and energy. By considering these factors, you can choose disposable tableware that is both practical and environmentally friendly.
Which disposable tableware has been banned since 2021? What alternatives are there?
On July 3, 2021, the single-use plastic regulation came into force and many take-away items have been banned since then. However, this does not mean the end of disposable tableware. After all, there are definitely sustainable and resource-saving alternatives: Bagasse made from sugar cane, wood and bamboo, or even paper.
What material is BioPak cutlery series made of?
You are spoiled for choice: you can choose between disposable cutlery made of wood (birch wood) or paper fiber.
Why should you seal food?
Sealing offers multiple benefits in the foodservice industry. It keeps food fresh longer, preserves flavor and prevents food waste.
For whom is a sealing machine suitable?
Sealing is designed to prepare and package food hygienically. Sealing equipment is of interest to businesses that sell food directly or deliver it and want to ensure leak-proofness during transport.
Food service operations that offer take-out or delivery of food benefit from leak-proof packaging with sealed menu trays.
In the self-service sector, products covered with transparent sealing film allow the freshness and attractive presentation to catch the eye.
The system is perfect for use in commercial kitchens. Sealing makes your operations easier, whether you are delivering large quantities of delicatessen to the catering industry, organizing catering or delivering lunches to kindergartens, schools or companies.
What are the advantages of sealing food?
Sealing food has many benefits, including extending the shelf life of food and preventing rapid spoilage. Sealing food can also help preserve the taste, texture and nutritional value of the food. In addition, sealing food in vacuum-sealed bags or containers can also help save space during storage and make transportation easier. Overall, sealing food is an effective way to preserve it and ensure that it remains fresh and edible for a longer period of time.
Does BioPak Pluma disposable cutlery taste woody or rough on the tongue?
Good news for those with sensitive palates: BioPak Pluma disposable cutlery does not taste woody or feel rough on the tongue. The cutlery series is designed not to affect the taste and aroma of your food. That's why we named the product "Pluma," which derives from the Latin word for "feather" and pays homage to the feathery mouthfeel.
What is the advantage of paper fiber cutlery over plastic cutlery?
Although both types of cutlery are designed for single use, paper fiber cutlery (along with wooden cutlery) is an environmentally friendly alternative to plastic cutlery. Not only is it made from renewable resources, but it degrades much faster than plastic cutlery. In fact, paper fiber cutlery can be composted, which reduces waste and contributes to a circular economy (please note local disposal conditions).
The example of Germany shows how important sustainable disposable cutlery alternatives are. There, the legal situation is such that plastic cutlery has been completely withdrawn from circulation as part of the single-use plastic ban ordinance. For German restaurateurs and consumers, a switch to disposable cutlery made of wood or paper is therefore inevitable.
In general, paper cutlery is less prone to breakage and splintering than plastic cutlery and is therefore safer to use. The BioPak cutlery series "Pluma" was produced with the clear goal of protecting the environment while providing a great dining experience.
Is paper fiber cutlery unstable?
Of course, the disposable paper fiber cutlery is not as heavy, hard and durable as reusable metal cutlery, but in terms of stability you will be surprised. Our Pluma series is designed to skewer or cut even harder foods with ease. Generally speaking, paper fiber cutlery is not as prone to breaking or splintering as plastic or wooden cutlery, for example. Over time and with prolonged use of liquid foods, the paper will soften and become more elastic, but paper fiber cutlery will withstand a delicious snacking experience without issue.
Is there environmentally friendly disposable cutlery?
The clear answer is: Yes! Disposable cutlery is better than its reputation - especially when knives, forks and the like are made of renewable and biodegradable materials such as bamboo, paper or wood. These materials decompose naturally in the environment.
Sustainability / Responsibility
Which environmental certificates can Duni show?
At Duni, we are working hard to minimize our impact on the "Decade of Action, we are working hard to minimize our impact on the impact. It is important to us that our products products are environmentally friendly, both in production as well as in use. The products in our collection have been awarded a number of environmental and quality certificates:
OK COMPOST INDUSTRIAL / SEEDLING
OK COMPOST HOME /DIN-TESTED HOME COMPOSTABLE
THE FOREST STEWARDSHIP COUNCIL®
NORDIC SWAN ECOLABEL
RAL QUALITY MARK "
What does "Ok Compost" mean?
The OK Compost label awarded by TÜV Austria ensures that the product is suitable for industrial composting and meets the strict requirements of the European standard EN 13432
What does FSC mean?
FSC guarantees that the product is made of wood from forests managed in an environmentally, socially and economically responsible manner.
Why doesn't Duni rely more on reusable packaging?
We are convinced that disposable products have their right to exist - as long as they are sustainable.
How are Duni and Relevo related?
The Reusable Packaging Act has been in force in Germany since the beginning of 2023. This means that, with a few exceptions, takeaway providers must offer reusable packaging in addition to disposable packaging. With our partner Relevo, we offer you smart suitable solutions, attractive starter packages, and will of course be happy to advise you.
What is Duni's sustainability / CSR strategy?
For more than 15 years now, the Duni Group has placed a strategic focus on the topics of economic, ecological and social sustainability. The company's Code of Conduct is based on the agreement on international labor and social standards (ILO agreement). In regular audits, suppliers are checked on the basis of their sustainable orientation and compliance with EU directives. In addition, the innovative sustainable products of the DUNI and BioPak brands are certified with recognized Ecolables. In addition to the FSC® for sustainable forest management for resource recovery and the Nordic Swan Ecolable as confirmation of the environmental compatibility of products, Duni products made of compostable bioplastics are awarded the OK Compost Label. All Duni Group subsidiaries in Europe are certified for the ISO 14001 and ISO 9001 management system for environment and quality.
Purchase & Contact
How do I become an online shop customer?
To get access to our B2B online store, you can register here.
If you have any questions, please contact our customer service team, by phone +41 41 7980171 or by email: firstname.lastname@example.org.
After your registration request has been processed, you will receive an email with a link to activate your account.
No prices are displayed to me. What is the reason?
To view our prices and place orders through our website, you must have online store access.
What are the order and delivery options?
Duni Direct - All orders are set by default at checkout to order and delivery via Duni Group. This means that they will be invoiced directly by Duni Group AG and Duni Group AG will be responsible for the delivery of your order
Wholesaler - You have the option at checkout to change your service point for ordering and delivery to one of the wholesalers available in the drop-down list. If you select this option, your order will be transferred in full to the selected wholesaler, who will then be responsible for setting prices and for invoicing and delivery. Within 48 hours of check-out, the wholesaler will either confirm acceptance of your order or Duni Group will notify you that your transfer order has been rejected. You will then be shown further ordering and delivery options.
How long are the delivery times?
Delivery times and shipping costs vary depending on the order and shipping method selected. Your order will be delivered according to the schedule below unless you have requested a later time:
Duni Direct - 2 working days for orders placed before 11:00am and 3 working days for orders placed after 11:00am.
Wholesalers - 6 working days for orders placed before 11:00 and 7 working days for orders placed after 11:00*Order status for transfer orders processed directly by your selected wholesaler.
What are the shipping costs?
For all orders over CHF 400,00 delivery is free of charge. For all other orders, the delivery charge is CHF 20,00.
*Please note that free shipping only applies to orders placed directly with Duni Group AG and not to orders transferred to a wholesaler.
Can I track my order via Track & Trace?
You can track the delivery status of your orders placed directly with Duni Group via Track & Trace. To find this information, go to My Account and click on Orders. In each order line, you can view the delivery status via a link.
*Orders that have been forwarded to wholesalers are not available on Duni Group Track & Trace. Please contact your wholesaler if you have any questions about the delivery status.
What is the payment term for orders?
Duni Group's standard payment term is 30 days net from date of invoice. Please note that if you choose to have your order and delivery transferred to a wholesaler, the wholesaler will determine the actual price, shipping costs and payment terms for your order.
When are returns possible?
Returns of goods that are not damaged or were delivered incorrectly will be handled on a case-by-case basis. Contact your sales representative or send an enquiry to our customer service for information on the cost of returns.
How can I subscribe to the newsletter?
You want to be always up to date paperless? Our newsletter keeps you up to date. Be excited about news, announcements, special offers and events. Here you can easily subscribe to the newsletter.
How do I reach customer service?
Whether by mail or by phone: Our customer service is happy to help you:
Phone: +41 41 7980171
Fax: +41 41 7980172
Which products can I have individualized?
You have the choice
... because we can do more than just personalize wipers. Individual design can be:
• Tête-à-Têtes table runners
• To Go packaging
• To Go Cups
• Stickers & Sleeves
What are the steps on the way to an individualized product?
1. our field service will advise you individually regarding
product & designs.
2. in cooperation with the customer we develop
3. our promotional printing department will create the customized layout.
4. usually 6-8 weeks after approval, the items will be delivered.